Career Opportunities

EC Roofing and Home Services Direct, a Maryland based and family-owned and operated residential exterior contractor specializing in roofing, siding, windows, and gutters is growing!  We are looking to expand our team of construction professionals and have immediate openings. While experience is preferred, we will train the right candidate, who possesses the attitude and determination to work in a team environment and focus on the needs of the customer, every day.

Project Consultant

Preferred skills & experience:

  • Sales experience in the construction industry.
  • Technical knowledge of construction processes and techniques.
  • Verbal and written communication skills.
  • Skilled in the use of technology, including computers and mobile devices.
  • Experience with Xactimate and Symbility a plus.

Duties and responsibilities:

  • Perform in-home project consultation with prospective clients.
  • Inspect project area and scope of work to be performed.
  • Present project solutions and proposal for services to be performed.
  • Work with project team in the scheduling, material ordering and project completion.
  • *Company vehicle provided.

Residential Roof Repair Technician

Respond to our customers with prompt, dependable and lasting repair solutions.

Preferred skills & experience:

  • Must have 1-2 years residential roofing repair experience.
  • Skilled in leak tracing and presenting a lasting repair solution.
  • Computer and written communication skills.
  • Must possess a valid Maryland drivers license (company vehicle provided for business use).

Duties and Responsibilities:

  • On-site inspection and customer consultation of roof damage or perform leak tracing.
  • Prepare written inspection report and proposal for repair or replacement solution.
  • Coordinate material requirements and project scheduling.

Front Desk Associate

We are seeking a professional, organized, and friendly Front Desk Associate to be the first point of contact for all guests and clients. This key role is responsible for maintaining smooth office operations and providing the exceptional customer service that we are known for.

Key Responsibilities:

  • Greet and welcome all guests and visitors with a warm, friendly, and professional attitude.
  • Manage the telephone system, answering incoming calls promptly, screening, and directing them to the appropriate person or department.
  • Handle all incoming and outgoing correspondence, including mail and emails, and text messages.
  • Schedule, confirm, and manage appointments or bookings.
  • Process financial transactions, such as collecting payments.
  • Perform various clerical and administrative duties, including filing, photocopying, data entry, and organizing documents.
  • Maintain the cleanliness and organization of the front desk and reception area.
  • Provide general administrative support to the office team as needed.

Qualifications and Skills:

  • Proven experience in a customer service, receptionist, or administrative role in the home improvement industry.
  • Excellent verbal and written communication skills with a professional telephone manner.
  • Multi/Bilingual abilities are a strong plus
  • Proficiency in Microsoft Office Suite (Word, Excel) or similar software.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to handle a high-volume environment and manage multiple tasks simultaneously.
  • A proactive attitude and ability to work independently and as part of a team.

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan

Work Location: In person

We offer highly competitive salary and a comprehensive benefits package. 

Apply Now

Name(Required)
Tell us about yourself
Max. file size: 50 MB.

Career Opportunities

EC Roofing and Home Services Direct, a Maryland based and family-owned and operated residential exterior contractor specializing in roofing, siding, windows, and gutters is growing!  We are looking to expand our team of construction professionals and have immediate openings. While experience is preferred, we will train the right candidate, who possesses the attitude and determination to work in a team environment and focus on the needs of the customer, every day.

Project Coordinator

General Overview

  • This position will oversee the day-to-day operation of all aspects of project production.

Duties and Responsibilities:

  • Manage the daily scheduling of all projects, including full replacement and service projects.
  • Assign tasks to service and installation production teams and manage the completion of all projects.
  • Order material required for each project, manage the delivery schedule.
  • Manage customer communication from the point in which the project is sold and all tasks required of the Project Consultant are completed.
    • Improve communication with the client, prior to and during the project.
    • Responsible for communication with the QC representative.
  • Oversee the quality control inspection process, verify that the QC representative is completing all the tasks required. QC representative should assume the customer communication task once the project starts and manage that communication through the duration of the project, until the project is completed.
  • Improve the coordination, cooperation and working relationships with all subcontractor crews. Develop a collaborative rapport with each installation team and establish expectations for each project.

Project Consultant

Preferred skills & experience:

  • Sales experience in the construction industry.
  • Technical knowledge of construction processes and techniques.
  • Verbal and written communication skills.
  • Skilled in the use of technology, including computers and mobile devices.
  • Experience with Xactimate and Symbility a plus.

Duties and responsibilities:

  • Perform in-home project consultation with prospective clients.
  • Inspect project area and scope of work to be performed.
  • Present project solutions and proposal for services to be performed.
  • Work with project team in the scheduling, material ordering and project completion.
  • *Company vehicle provided.

Residential Roof Repair Technician

Respond to our customers with prompt, dependable and lasting repair solutions.

Preferred skills & experience:

  • Must have 1-2 years residential roofing repair experience.
  • Skilled in leak tracing and presenting a lasting repair solution.
  • Computer and written communication skills.
  • Must possess a valid Maryland drivers license (company vehicle provided for business use).

Duties and Responsibilities:

  • On-site inspection and customer consultation of roof damage or perform leak tracing.
  • Prepare written inspection report and proposal for repair or replacement solution.
  • Coordinate material requirements and project scheduling.

Customer Service Representative

Our CSR team is the first point of contact with our customers, and we are seeking candidates who possess friendly, yet strong communications skills. The ideal candidate is a collaborative team player who works well in a fast-paced environment.

Duties and responsibilities:

  • Greet showroom guests as they arrive, answer questions as presented.  Determine next steps for showroom guest.
  • Answer the telephone with a smile and answer questions accordingly, schedule in-home appointments or transfer call as needed.
  • Keep the showroom and office area clean and organized.
  • Perform marketing and advertising functions as directed, including social media posts, direct mail and client follow up.

We offer highly competitive salary and a comprehensive benefits package. 

Apply Now

Name(Required)
Tell us about yourself
Max. file size: 50 MB.